Your privacy is very important to us, this why we take it very seriously and all personal information remain confidential.
Anyone can use Cara website and application without providing personal data except for name, address and e-mail address. Please note that any data shared with us are not disclosed to third parties without your consent.
What sort of data does Cara collect?
PERSONAL DATA
Shopping with Cara means that you will need to provide the following:
Your name, an email address, delivery address, billing address, telephone number(s), product selections and a password.
When you sign up and in order for you to receive our newsletter, promotions, new releases… you will be asked to provide us with basic personal information which include your name and email address.
Credit cards and or debit cards information are not stored with us.
This data will be used in order for us to process your orders and offer you the best services that Cara website has to provide.
Finally, you will be receiving emails from Cara to inform you of other products that you might be interested in. You can unsubscribe at any time from those emails.
DISCLOSURE TO THIRD PARTIES
While creating your account we will be asking you for your phone number that is used to notify about the status of your order and send you notifications regarding the latest deals.
Your name and address will be passed to third party in order to fulfill the delivery placed by you, collect any payments or refunded items, to analyze data and provide us with marketing and/or customer service assistance.
Other than the points set out in this Privacy Policy, your personal data shall not be sold or shared to third parties without obtaining your prior consent.
MY ACCOUNT
Any order placed by is stored in your account on the site. There you can view a history of the orders that you have placed as well as orders that are still being processed. You may track your order through your account.
Cara is not responsible for any misuse of passwords unless the misuse s our fault.
ENCRYPTION TECHNOLOGY AND PAYMENT DATA
Payments made through the site or the application will be processed by our agent. Information shared with the site or the agent shall be accurate and not misleading, and updated at all time.
When we collect data through the site, we collect your personal details on a secure server.
Cara collects payment card details electronically, you are requested not to share full credit care or debit care detail in unencrypted electronic communications with us, as they might not be using our coding system that provides you with security. Some of our anti-fraud procedures will occasionally request from you proof of identity.
HOW TO UNSUBSCRIBE FROM OUR NEWSLETTER?
We suggest that you keep your newsletter subscription active to learn more about the latest trends, offers and deals. However you can unsubscribe by simply going to the latest newsletter and click “unsubscribe” at the bottom of the page.
WHY DO WE USE COOKIES?
What are cookies?
A cookie is a small text file that a website places in your PC, telephone or any other device, with information on your navigation in that website. They are necessary to facilitate navigation and to make it friendlier and they do not damage your computer.
Why do we use cookies?
By using cookies, we are collecting non-personally identifiable information, that allow us to understand how you are using our website, hence help us improve our offering and the journey that you pass through on the site.
Some examples of non-personally identifiable information; are you a Cara member, what is your preferred language
We do not store sensitive information such as your address, password, credit card(s)…data in the cookies that we use. Nor are those cookies used for advertising purposes (ours or third parties).
Any information stored in the cookies of our website is used solely by us, with the exception of Google Analytics used, which are used and managed by Google and by us for statistical purposes, and the payment operation analysis cookie which is generated exclusively when a payment is made and it is analyzed by an external company with the objective of offering sufficient guarantees on the payment operations performed.
Other cookies that you might encounter are “session cookies”. Once you long into Cara website, the “sessions cookies” allow us to recognize if you have visited multiple pages during the same browser session. One you log out those cookies are automatically deleted. By declining cookies, you will not be able to log into Cara website.